Archive for the ‘Computers and Technology’ Category

Gadget Girl Makes An Observation

Wednesday, April 25th, 2012

No, I’m not procrastinating, why? I don’t know why you’d even say that.

Anyway.

I am addicted to have the following apps on these devices:

  • Kindle App – all devices
  • HootSuite (Twitter app) on iPad3
  • Seismic (twitter app on iMac)
  • Twitter (on iPhone 4)

Here’s what’s started happening:

Me at my desktop working hard and taking DESERVED breaks for twitter: Someone has obviously said something funny, but seismic SUCKS at showing the conversation history. I grab the iPad and open up HootSuite, find the tweet and click “show conversation.” Ah, now I can tract back and find out who said the funny thing and decide if I want to pretend I was in on the funny thing all along.

Me on my iPad: I take a break from playing Quordy to see what’s happening on twitter. Oh, hey! There’s someone I want to follow and/or add to a list. I put down the iPad and go to seismic on the iMac because seismic makes it EASY to follow someone and add them to a list. Hootsuite not as much.

I’m on the MacBookPro and someone tweets about a great book. Woot! I pick up the iPad and use the Kindle store app to buy the book…

I’m somewhere away from the iMac and MacBook and don’t have the iPad with me (OMFG!) I pick up reading my book on the Kindle App.

Seriously. I have gadgets within reach with apps galore, and I switch between devices, sometimes without leaving my chair, ONLY because I want to do something that some other App does better on a different device.

Questions

1. Why can’t someone make a Twitter app that melds all the things people actually do so it’s all in just a click or swipe?

2. Did anyone foresee Apple being this evil? I didn’t. But now I’m an Apple gadget girl and it feels so good.

Uh Oh. A Rant

I also have a Kindle Fire. In my Kindle account, here’s my devices:

  1. Kindle for iPad1
  2. Kindle for iPad3
  3. Kindle for iPhone
  4. Kindle for Kindle Fire
  5. Kindle for Mac (iMac)
  6. Kindle for Mac 2 (MacBookPro)
  7. Kindle Cloud Reader

Every single one is legally purchased. My son is currently using the original iPad. I read across devices.

Someone explain to me why publishers should limit the number of devices that a book can be read on.

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Why My Affair with Scrivener Didn’t Work Out (So Far)

Saturday, January 21st, 2012

A bit of background first. Way back when I switched to Mac from PC, also bought and used Parallels for Mac so I could continue to write in Word Perfect. Word, as a professional writing tool is horrible. I hate it. None of the default Word settings are correct for what’s required for a novel and trying to fix a formatting issue in Word tends to create a bigger mess.

With Word Perfect, however, I can do everything I need to do and fix problems easily. My WP novels automatically number my pages and chapters and allow me to have the title page and headers I want.

I’d heard wonderful things about Scrivener but it was a while before I wasn’t in the middle of a project with a deadline. I decided my current project was perfect for testing a switch to Scrivener. It’s a novella, so I’d have an answer quickly and if it didn’t work, switching back to WP wouldn’t be all that onerous.

Here’s the Number One Important Thing for Me, the requirement that has to be in place No. 1:

I need to not waste time figuring out what/how to do things. I need to spend my time writing.

I don’t mind spending some time learning. But it needs to be quality learning, not frustrating learning.

What Went Wrong

1. The novel formatting template would not allow me to change fonts. As soon as I started typing text using that template with the default font set to my preference, the font reverted back to the original default font. WHICH I HATED. I have a font I like to use that’s easy on my eyes. I read up on changing preferences, googled etc and nothing solved my problem. I could not get the damn template to accept my preferred font. For that reason, I abandoned the novel template and started from scratch.

2. Things went pretty well for a while. Until I decided I needed to start generating some compiled versions. Suffice it to say, I could not make it create a title page that wasn’t recognized as a chapter and incorrectly numbered. I Googled some more, read some more, consulted the knowledgebase and help and there was no set of enumerated steps that worked as advertised. When I tried to search for the words that appeared to be relevant, I got ZERO results.

When I finally, after HOURS of trying, found a way to make a title page that didn’t get counted as a chapter (and that still didn’t work in a way that was at all logical to me) all my chapters ended up with TWO lines for the chapter heading. (Chapter X was repeated twice for each chapter.) Not only that, but page numbering moved, for some reason, to the bottom of the page. WHY? THAT’S NOT WHERE THEY GO FOR A Novel. At that point, I gave up.

3. The Scrivener help file is awful. The Knowledgbase and forum searching are likewise difficult to search and did not return relevant or helpful results. None of the books I consulted were helpful. They were, sadly, based on working assumptions that do not in any way match the way I need to write.

A Few Other Issues

1. Not all writers need or want structure
2. I no longer write chapter scenes. I haven’t for years. But I STILL had to create chapter folders in order to get chapter numbering. WHY? And once I did that, there was no way to create a title page that didn’t screw up all the numbering.
3. The problem with templates is that most people need/want to customize them. Therefore, customizing a template needs to be easy and it wasn’t. The instructions for changing defaults DID NOT WORK.

I can’t waste any more time on this.

I’m totally bummed because there’s a lot other features I would love to use.

If anyone knows how to make any of this work, I’m all ears.

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And Then Stuff Happened – Why Gmail makes me Cry

Monday, December 26th, 2011

I hope everyone had a lovely holiday and that the rest of the year is lovely for you all. I spent my holiday working on Not Proper Enough. Full panic mode, which is why you’re getting a blog post. Because I’m all about engaging in avoidance behavior until there’s enough panic to shut off the critical brain.

Google Mail – You Make Me Cry

Until about 2-3 months ago I loved Gmail. In fact, over the last year, I’ve been moving a lot of my email-related needs to my Gmail account. No longer. Google “Improved” gmail and now it’s not just harder to use, it’s hiding things from me. I have a private, personal email that friends and family have. That account, as you might imagine, gets enough spam to fill the ocean. My writing email, which is plastered all over the web, this website, twitter, facebook, in my books, print and digital, gets less spam than my private email. Go figure. I use Postini (now owned by Google) for spam filtering on the email accounts that run off my web host servers. It’s a great solution. I have a yahoo mail account, too which I use for various and specific purposes. Yahoo and Gmail both do a great job of siphoning off spam, with very few mistakes.

Google allows you to create Alerts so you know if certain phrases are appearing on the web and getting indexed by the GoogleBot. Most writers create Alerts for their book titles which means you find out where you’re being pirated and when someone has reviewed your book or is just talking about you. This is occasionally informative and often hilarious, depending on the title of your books and, even, your name.

Shortly before the physical gmail improvements (about which I am very MEH) they also started tagging emails with labels like “Bulk” “Notifications” etc. The problem is that stuff I did not consider “Bulk” (such as my Google Alerts) were being tagged as bulk and, more or less, hidden from me. It doesn’t seem to matter how many times I unmark these emails and flag them as important, they’re always pre-tagged as bulk and they don’t show up in my in-box. Over the next month or so, I basically lost control of my gmail. Stuff was being tagged in ways I didn’t want it to be, emails I wanted to see were getting hidden from me, and clicking on labels didn’t seem to bring up any of the emails with those lables.

There was a period when I thought I was getting no Alerts at all, and my writer’s heart sank. No one was talking about my books, I thought. No one was pirating my books (ACK!!) If you’re not being pirated, your writing career is in serious trouble.

The gmail interface and the way the app now decides to tag and display or not display stuff is a gosh awful mess. I found that if I veiwed my gmail through the iGoogle gmail widget, I could see a chronological list of my emails which allowed me to see emails that WERE NOT SHOWN when I actually logged into gmail.

I took to clicking on the “Bulk” tag to see if I could find any alerts, but the interface showed an “In-Box” with a bunch of unread emmails I’d never seen with nothing labeled Bulk and hardly any Alerts. Every now and then I’d see an alert. It was like 1 or 2 would bubble up from wherever they were being held. But then then today I found them. I don’t know how or why or anything, but there they were. I’d missed several reviews of my books that I would normally have forwarded to my editor or added to my file of reviews.

More recently, emails that were correctly being identified as important stopped getting tagged as important and important emails were dropping out of my inbox so that I was spending far too much time trying to find them. My life is too overloaded to spend time on things like that.

At least yahoo’s email improvement didn’t break the actual user expectation of email – which is that you can see a chronological list of your received emails with a spam folder you know you can check for things that got flagged as spam that shouldn’t have.

I’ve now re-rerouted my Google Alerts to another email so they don’t go to my Gmail account, never to be seen. How sad. Gmail used to be great. Now it’s just awful. It reminds me of the “improvements” to the Blogger interface which has some useful changes, but has added several confusing steps that make it harder and quite frustrating to do blog posts. I’m very glad to have moved my blog to WordPress because the new blogger is also now less usable than it used to be.

So, I give up on Gmail. It’s now fundamentally broken. I don’t have time to waste trying to re-categorize emails that Google considers Bulk or a Notification that I don’t, because I’ve been doing that for weeks, and gmail is not learning (which I thought it was supposed to do.)

Here’s the thing: Making something look pretty is a skill. A valuable skill. Making a application easy to use is another skill. It’s very, very rare for someone to have both those skills. The holy grail is to combine beauty with usability. Apple mostly succeeds at this. (But not entirely) But Apple succeeds at it better than anyone else. Google is now failing on both points and that is not a good thing.

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Contest Winner!

Saturday, January 15th, 2011

Through the magic of Random.org the winner of my mystery prize contest is:

Carmen R

Carmen, I’ve emailed you, so check your spam and/or send me your mailing address!

Thanks to everyone who entered. Your “favors” were awesome. I

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Rant Alert On Account of I’m Crabby

Saturday, November 27th, 2010

Huh. I thought I lost this ranty, crabby post. But there it was in drafts, and now here it is for you to read. Note: I was feverish when I wrote this.

A couple of days before Thanksgiving, my son mentioned that he wasn’t feeling well. The day before Thanksgiving, he definitely wasn’t feeling well. Poor kid. I was extremely tired Wednesday which should have been a tip off. Then Thursday, I was even more tired. Yes, the bug hit me, too. So I’m not feeling too well. And that makes me crabby. Here’s some things that get me peeved.

1. Just because YOU don’t like modern technology doesn’t make the technology bad. When you write an email in which you admit you know nothing about a technology related subject and then proceed to defend your know-nothing position, you aren’t actually making a case against the technology. You’re proving that you are ignorant and there is no reason anyone should listen to your opinion.

2. If you are a writer, for crying out loud, don’t you think you might spend some time learning how to write? You know, with sentences that make sense and words that are used correctly and spelled correctly?

3. I am officially sick (besides literally) of male writers who build worlds in which the female characters are there to die, divorce, or for their protagonist to have sex with and then dump. Have I mentioned that before? Well, I mean it.

That’s just the stuff from today when I wasn’t falling asleep from feeling crappy and ill.

Random Stuff that Frosts me.

1. Meljean Brook is ALWAYS funnier than I am. And I am starting to hate that. Like this post about Thanksgiving pies. Well, you know what? Wednesday night, I made two pumpkin pies AND a coconut cream pie FROM SCRATCH. I even used fresh pumpkin that I baked myself. Do you know how long it takes to cook and puree a pumpkin? Do you know how hard it is to make a good pie crust — which I also made myself, by the way. I also made fresh ORGANIC whipped cream to which I added a touch of vanilla, I’ll have you know. Coconut cream pie requires a custard and the making of custard is fraught with pitfalls and difficulties and everything could have gone completely wrong. Only it didn’t. It also requires a meringue and eggs whites are notoriously prone to failure. But my meringue came out fantastic and the coconut I sprinkled on top toasted up just right. The coconut cream pie was really, really good.

There is nothing even remotely funny about making pies from scratch that come out delicious. And I read Meljean’s post and thought, wow, so easy, and I bet it came out good, too. And funny. My pies are not funny.

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More Computers For Writers

Friday, January 15th, 2010

I’m reading a really great book right now — not a romance by the way — with a major plot point that involves computers.

Someone is blackmailing people with surreptitious photos of them engaging with prostitutes. The photog has a digital SLR camera and emails the photos to his partner in crime (PIC). He then deletes the photos from his computer. The computers described, by the way, are all running a Windows Operating System (OS), that’s pretty clear.

The hero is in possession of the PIC’s computer but is questioning the photog at his house in full sight of the photog’s computer and camera. I’m not sure because the scene is actually unclear, but I believe the hero removes the memory chip from the SLR and hands it to someone else while he reviews the photos in the camera’s memory.

Stop
I have big issues with the camera thing, since my experience is that a professional quality SLR takes such HUGE file-size photos that you can’t store anything on the camera itself. But while my Nikon D80 is a high end SLR, I’m not familiar with the kind of SLR pros use, so maybe this is right. I doubt it, but whatever.

The photos the hero hopes to find are not on the SLR (and I’m thinking, doh! They’re on the memory card you took out and then the photog explains how he deletes the photos from the computer and emails the best ones to his PIC.

I am now thinking, cool! This is going to be easy. Make the guy login to his email program and check his email sent items folder.

But no. They push aside that computer, go get the PIC’s computer and find where the PIC saved off the emailed photos because the photog says, hey, I bet my PIC never renamed my photos. After which the author describes a file naming convention that contains characters that are illegal in a Windows OS.

Full Stop
What the F? Number one, most people are clueless about their computers. There is nothing wrong with that other than the pain that inevitably arises from owning a computer with an OS that is actively hostile to people who just want the damn thing to work.

So, people, if this guy has deleted the photos, they are surely in the trash file. The hero is supposed to be someone clueful and any fool should have thought of that.

But not to even think of looking in the guy’s email program? Come on. The stupid photos are there. There was no freaking need to fetch the recipient’s computer.

Sigh

As an author, if you write a story in which someone is supposedly being all tricky and geeky about computers, please please please check with a REAL geek.

Please note, I am flying at a high level once again. There are nuances and details I’m skipping. This is informational only — if you’re looking for facts for your writing, please dig deeper and consult multiple sources.

In a Windows OS, you cannot name a file any darn thing you want. There are certain characters (most of them are puncutation) you are not permitted to use. You can use multiple periods, though. If you try to use them, the computer will return an error to the effect that you can’t name your file in that manner.

On any computer it is REMARKABLY hard to delete all traces of a file. The trash file is the blindingly obvious place to look, but there are other places to look as well as known methods for recovering deleted drives. Now, this story does not (yet) involve a computer forensics specialist so I’m not griping that the hero doesn’t know this.

But here’s some interesting things:

To well and truly wipe a hard drive, you have to degauss it. Three times. There’s a military spec program that will do this. It will wipe a hard drive, rewriting ALL the bits and bytes three times. Even then I bet there’s a way to get around that. For more info, you can google

degaussing a hard drive

When Windows deletes a file, it’s not really deleting it. Let me say that again: Windows doesn’t actually delete a file when you tell it to delete a file. All it does is overwrite the first character of the file name with a 0. Presto, to the OS, it’s deleted, but on your hard drive, it’s still there. And unless the OS happens to write another file to the exact same location it will stay there.

In case you think encrypting your computer is enough, all I can say is in the face of a skilled and determined geek, au contraire mon frere. But it’s still the best thing you can to do to protect your data.

As a side, side note to that, encrypting your hard drive is only as secure as your password. If you tape it to your computer or nearby or use a weak password you might as well not have bothered.

Turning off your computer is also no guarantee that everything in volatile memory is gone. It’s not. You can recover that, too. And if you get to a computer quickly enough (the time is longer than you think) you can reconstruct what was going on before it was turned off. Google

 computer forensics volatile memory

A really fun and interesting resource is 2600. I subscribe because there’s all kinds of crazy-cool stuff in it. If you’re at work, don’t be surprised if you can’t get to the site. Some companies block it. (I am laughing at that – because any good computer person will get there anyway — Not that I ever looked at 2600 when I worked for an employer who blocked the site — in a half assed way. Really.)

Passwords

Here’s some password thoughts for you. Since I am a Database Administrator (DBA) I can tell you from personal experience that the MOST UNBELIEVABLY common passwords are:

password
12345
54321
password123
[Your name]
[curse words]
[keystrokes in the horizontal or vertical order of appearance on a standard keyboard]

Any DBA can tell you it’s astonishing the bad passwords people pick. And disappointingly nasty. Some people are just crude.

An experienced computer person probably has a 40% chance of flat out guessing your password. Because they’ll run through the unbelievably common passwords. If that person knows a few things about you (your spouse, your birthday, your kids names or pets) bump that to 60%. Heck, if they’re just sitting at your desk, they’ll probably pick up enough to make some darn good guesses.

But what if your password isn’t unbelievably obvious? Check this out: How Long Will your Password last? A few examples: If you chose a password of numbers only: a 2 digit password will be cracked instantly.

Oh, you say, who picks a password that lame? You’d be surprised.

Let’s say you pick a 9 digit numeric password. On a crappy desktop, your password will be cracked in 28 hours. If you’re the government using a great computer, it’s instantaneous.

Letters are a little better, right? A five letter password (in the same case — all upper or all lower) will be cracked in 20 minutes on a crappy desktop machine. If you double the length to 10, then it’s 447 years. Unless you’re the government in which case it’s 39.5 hours. At 20 characters, even the government will need 631 billion years. Excluding words in the dictionary, of course, since those will be cracked in the first round . . . So, is YOUR password that long AND not in the dictionary?

Check out that link, once you’ve checked out the footnotes so you understand the chart (easy!!!) I hope you will go change your banking password.

Possibly NSFW because of the curse words: Top 500 Worst passwords I rest my case. There’s a lot of people who are picking passwords they’ll remember (understandable) instead of a password that’s not so lame it can be cracked instantly.

Of course, it’s possible to just install some malware and get passwords sent to you.

Alas.

But true.

I won’t keep going even though I could.

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Geek Alert! Info forAuthors

Tuesday, December 15th, 2009

I’m reading this really good book in which the heroine is all computer geeky, which is fun. The author, at one point, has her heroine visiting a facility described as cutting edge, technology-wise, including computers. The author then casually mentions that the employee workspace (not IT employees) has computers and servers sitting around.

Ka-Thunk!

That’s the sound of Carolyn falling (briefly) out of this otherwise extremely excellent book. I forgive the author because the rest is so good.

So I’m going to explain, at a very high level, about servers so you won’t make that mistake. If you need specifics, Google around for more targeted info. I have left out details so as not to be hopelessly confusing. Or befriend someone in your IT department.

Employee workspace with computers? You betcha. Gotta have that.

Employee workspace with servers sitting around? No. Sorry. In a corporate environment there would NEVER be a server anywhere but in the server room. (See slight exception below).

What’s a server room you ask? Oh, what’s a server? Well, it’s a computer. Doh.

Hmm. Maybe an analogy will help. This applies to medium to large companies, OK? Companies with an IT budget of more than $200,000K a year — or way way more.

Your desktop computer is a Toyota Corolla. A server is a Lamborghini.

A basic Windows PC costs <$1,000.

A basic server costs about $30,000 (If your needs are limited, otherwise, $100,000 wouldn’t be unusual.

A server room is a climate-controlled room dedicated to housing servers.

The server room should have controlled physical access so that only authorized people can get inside. Why? Because you don’t want your data or equipment walking out the door or worse.

Climate-controlled means it’s freaking cold in there. You need a coat if you’re going to be in there for very long.

Why? Because servers generate a lot of heat and hot servers shut down and your business ceases to function. Server rooms tend to be noisy. Often the AC is quite loud. The network guys will get paged if the server room temp gets too high (68 might be a warning level. 75 is reason to panic. at 8o, meltdown is immanent if not already happening.)

A lot of companies house certain servers in colocation facilities. These COLO facilities rent out server racks and provide some tech support, the climate control and the physical access control etc. You bring your own servers and put them in the racks yourself. Corporate IT personnel remotely administer the servers from wherever.

But many companies have at least some subset of servers on-site.

Servers do NOT have monitors. There might be a desk(s) in the server room with monitors and keyboards so you access the servers from there. Or, there might be a monitor/keyboard tray in the server rack that pulls out so you can pull up the monitor and access the servers in that rack.

This picture shows what looks to be a fairly modest sized server room. Over on the left there, toward the bottom, those 3 beige things are older severs. Note that they are labeled. The vertical thingees (there are 4 in each of the 3) to the right side of the beige servers are the hard drives. They come out — if one is broken, for example– and you can put a new drive in. To the bottom right, you can see two narrow black box thingees. They are also servers, but different ones. There’s another beige server underneath the two black ones.

Here’s an example of why you need physical access control (and also of how it can fail any way). Someone at a company once removed a server drive, replaced it with another drive and walked away with a copy of the corporate data. The multiple drives (depending) contain redundant data — they all have the same data. That way if one drive fails, your data is still up and running.

There are all different looks to servers and server rooms. Things can look all mismatched like this picture, or homogeneous. It depends on your budget, who you decided to buy from and what your needs are.

Server racks usually look like very tall cabinets. They usually have doors. You open the doors and see a stack of servers with blinking lights. They should also be labeled so you know which one is which in case you have to access the physical box (to add drives, memory or even (ack!) restart the box.)

The BACK of a server rack has ethernet cables that run from the network cards (most servers will have more than one network card) to a router or switch and usually from the router or switch to a patch panel. (Flying at a high level here!)

disorderly cablesThose cables can look like a spaghetti nightmare (in which case someone should be fired) Or they can be neat and orderly and tied down.

Here’s a flickr grouping of various server room photos if you’re curious about the variety.

But you can see that a server looks NOTHING like your desktop computer. You *could* configure a desktop computer as a server — but that’s not what you’d typically see in a corporate environment. Except in the room where IT personnel sit. Then you’d see workstations configured as servers for testing and development but, pray God, not production end-user equipments. Geeks like me play with those.

So, no high-falutin’ cutting edge company will have servers sitting around in an area open to non-IT personnel. Really. They generate heat and need to be kept cold. They wouldn’t sit flat on a desk. They’re made to be inserted into a rack. Would *you* want to be the one who accidentally knocks the $100,000 server off the table? Or watch it fall off the table during an earthquake? I don’t think so.

So, that’s it.

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Drive by Post

Saturday, October 17th, 2009

Deadline panic is in full force.

Ack!!!!

That is all.

Oh, and when I bought MacFang (because I suspected my Dell laptop was nearly End Of Life) I gave the Dell to my son. Today, the Dell’s hard drive failed.

Well, ok that’s bad for him because he was using it a lot. But when it went to turn on his desktop, nothing. Apparently, the video card has failed. On his desktop, that’s built into the motherboard. Sigh.

He has a paper due end of the month so I’ll be buying him a new laptop. If I have the cash. I need to call my accountant Monday to find out how much estimated tax I have to send to Uncle Sam.

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Meet MacFang

Monday, August 3rd, 2009

Without further ado, I present to you, MacFang

Carolyn's MacBook Pro with Fangs

AKA, Carolyn’s MacBook Pro. I think I’ll update my wallpaper to some politically incorrect picture of Alexander Skarsgard as Eric.

For example, this picture:
Mr.JanuaryPhoto from TrueBlood Wiki

Discuss at will.

Sometimes my craftiness surprises even me.

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Reporting In

Wednesday, October 15th, 2008

Still stuck on dial up. I have concluded, definitively, that two of the companies involved in this Customer Service disaster are liars. L. I. A. R. S. Liars who don’t care.

I’m reserving judgment on the third. But I am not a happy camper.

What else. Um. Still working away on The Next Historical.

Seemed like there was more stuff than that, but I’m so depressed (sob!) over all the stuff I cannot do because there’s no real internet here, that I just can’t think about it.

Sigh

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