Posts Tagged ‘Software’

A Post With Lots of ALL CAPS – WATCH OUT

Friday, March 11th, 2011

Today I am at a low ebb and this is my pity post.

  1. I have been fighting a cold, so I’m tired.
  2. yesterday I had a computer DISASTER that prevented me from writing on my iMac which meant
    • I was completely upset
    • I wasted a lot of time trying to solve the issue
    • I was HATING on the software vendor whose “knowledgebase” sucks donkey balls
    • Minor rant on KB’s where you can only find the solution to your problem by knowing what the solution is and using those words in your search for the solution. I hereby pronounce, this is EVIL and must stop.
    • Had to work REALLY late make word count. (I LOVE YOU MAC FANG!!)
  3. I am extremely tired today because of the above.
  4. I had to call the vendor today to resolve my issue and I SWEAR their website was designed to keep people from getting a solution or a status so I gave up and called even though I was going to have to pay. Only once I got through on the phone and explained that being UNABLE TO USE THE SOFTWARE to me counts as urgent he put me through to tech support where another nice man appeared to have the answer only the call sounded like this “Hello, I under bjkalakdfajl j * [dead silence] begforo  Gruggle  click on [dead silence]. efugle SHHSCL Can you do that?” But then he called me back and I could hear him, and my issue was resolved in like 2 minutes.  AND no one asked me to pay.
  5. I just woke up from an unintended 2 hour nap and am now tired and groggy

Then there’s a mind-boggling disaster in Japan and I should just shut up about my stupid issues that don’t matter at all in the face of something like that.

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